BSc, Computer Science

Dublin Institute of Technology

Dublin, Ireland•Sep 13 - Jun 16

Modules

Programming (C), software engineering and web development (HTML, CSS & PHP)
Database design and implementation (MySQL)
Algorithm design and data structures, mathematics and progreamming with persistent data
Business and enterprise, legal and professional issuea and communications for IT professionals

Notes

Dublin Istitute of Technology is now Technical University Dublin.

Karl Jones I work at the intersection of customer success, technical problem-solving, and software engineering. I help teams adopt products faster through clear guidance, practical implementation support, and focused technical communication. I recently completed an MSc in Computing and continue to apply those skills in customer-facing engineering roles.

Experience — Customer Solutions Engineer at Kapa.ai, previously Axiom.ai and Shogun.
Education — MSc Computing (Software Engineering), The Open University.
Projects — axiom-ai-helper, ZendeskUtils, and other tools and sites.

GitHub · LinkedIn