Hello, my name is
Karl Jones
I'm a web developer in Glasgow, Scotland and I'm passionate about bridging the gap between customer and software.
Projects
Axiom.ai Helper
Use their API with ease
Personal Website
Showcasing my projects
Paige Hart
An authors homepage
Zendesk Utils
Make Zendesk easier to use
Background
Experience
Technical Writer
axiom.ai / Nov 24 • Present
Customer Success Engineer
axiom.ai / Mar 24 • Nov 24
Manager, Technical Support
Shogun / Jul 21 • Aug 22
Team Lead, Technical Support
Shogun / Feb 20 • Jun 21
Education
MSc, Computing (SE)
Open University / Oct 23 • Mar 26
Diploma, Professional Management and Leadership Practice
BSBM / Apr 22 • Dec 22
BSc, Computer Science
DIT / Sep 13 • Jun 16
140-hour TELF
The TEFL Org • Present
Volunteering
Website Administrator
Glad.radio / Sept 23 • Present